GoodLeap
GoodLeap Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GoodLeap has a 2.3 star rating based on 12 customer reviews and consumers are mostly dissatisfied; 88% would likely recommend despite mixed experiences.
Positive Feedback
Some reviewers note loans were easily accessible and issues were resolved when company focused attention on a case, which appears in GoodLeap reviews as a service strong point.
Negative Feedback / Risk Areas
- Frequent GoodLeap customer complaints about unreachable customer service and nonworking 800 numbers.
- Billing and refunds problems including unwanted auto-pay withdrawals and missing refunds.
- Contract, website, and pricing concerns with reports of disputed agreements and high price level.
Key Takeaways for Future Customers
- Confirm contract copies and get written confirmation before signing or subscribing.
- Monitor billing closely and document calls for faster resolution of refunds or disputes.
- Expect possible delays reaching customer service; plan for persistent follow-up.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GoodLeap has a 2.3 star rating based on 12 customer reviews and consumers are mostly dissatisfied; 88% would likely recommend despite mixed experiences.
Positive Feedback
Some reviewers note loans were easily accessible and issues were resolved when company focused attention on a case, which appears in GoodLeap reviews as a service strong point.
Negative Feedback / Risk Areas
- Frequent GoodLeap customer complaints about unreachable customer service and nonworking 800 numbers.
- Billing and refunds problems including unwanted auto-pay withdrawals and missing refunds.
- Contract, website, and pricing concerns with reports of disputed agreements and high price level.
Key Takeaways for Future Customers
- Confirm contract copies and get written confirmation before signing or subscribing.
- Monitor billing closely and document calls for faster resolution of refunds or disputes.
- Expect possible delays reaching customer service; plan for persistent follow-up.
Media from reviews
Jacksonville, Florida
We need a small loan with Goodleap.
We have a 100 day, pay-off, loan with a lease contract that is outrageous and in our opinion needs to be paid off in full today if possible.
We would very much appreciate it if you would grant us a small loan in the amount of $2500.00 so we can pay this unreasonable lease off.
User's recommendation: Great company to be in business with.
Las Vegas, Nevada
You need to answer your calls and correct your number on your monthly billing
Absolutely nothing, no one answers your 800#.
Do you have humans to talk to?
Give me a break! What? Are you for real? Your 800 doesn't work and there's no one to talk to, seriously.
When do you anticipate someone will call me back or email me?
Like, really? I'm just trying to use your dang 100 fricken stumbles.
Preferred solution: Full refund
User's recommendation: Sad
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCopy. Of installment contract
I. Just need a copy of contract agreement to give to the loan officer on my new home loan. No problems at this time
Preferred solution: Contract agreement copy please
Olympia, Washington
Balance on my account
I did not speak to anyone just the recording. Im just trying to find out the balance on my account with you.
My callback number 949-547-****. My email is ADOLPHASBERRInger@***.com.
User's recommendation: Someone in customer service needs to answer the phone callthe phone
Sapulpa, Oklahoma
No help.
My mother passed in January, owing about $3,000 on her loan. I sent a death certificate to GoodLeap, and even though it was not my debt, continued paying on it.
Charges for a late payment were tacked on a payment that was made manually on the scheduled date because the card I used to pay was locked. Then an auto payment was deducted that included the late charge. I subtracted the late charge and remitted the remaining balance. I called to notify that I am no longer paying anything because according to my records the balance was paid.
I was told they couldn't discuss it with me because I am not on the account.
I told them to send any collections to my mother. Any mail received will be returned marked "Deceased."
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew loan
My bank says I took out a new loan with you, and I didn't. I can't log in on my app.
I need a new password. I paid off a loan with you and never got confirmation.
Preferred solution: Confirmation of loan paid off. Help getting into the app. I don’t have a new loan!
User's recommendation: Go elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe issue was corrected
Double payment, called ( having finally getting through to a live rep). And was assured that the extra payment would be credited for next month
- No direct connection to a live rep without having to track down various numbers
Preferred solution: basically nothing because the issue has been resolved to my satisfaction
User's recommendation: Make sure that there is a number that you can reach out to a live rep
To update my bank information
I need to update my bank information because it was comp. Please answer your phone.
Thank you. In order for you to get another payment, I need you to please give me a call.
- No e at this time
- In upset
- Not calling me back
Preferred solution: How many time do I have to tell you i need help
User's recommendation: I have nothing else to say
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerY’all have nothing on me
Look in 2020 I had somebody show up at my house from good Leap. Theyre third-party trying to sell me solar panels telling me I would get paid around $6000 per year for the special program.
It sound too good to be true. I went through the loan process And decided to back out. I am in the Permian base of Midland Odessa, Texas area. Needless to say, I ended up selling my house and never getting solar panels.
Long story short for the past 3 1/2 years I keep receiving bills my credit score is getting really low And I remind you I have nothing on my credit. I have a perfect credit score or I did, they ended up using my information when I got approved and some other lady ended up getting solar panels eight hours away from me with my Social Security number my credit and I do not know how to proceed. Their customer service is a joke but now that my credit score has dropped a couple hundred points and I owe $85,000 for solar panels and the lady in the Dallas Fort Worth area that has solar panels under my name. I just need an idea of what I can do.
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Their customer service is a joke but now that my credit score has dropped a couple hundred points and I owe $85,000 for solar panels and the lady in the Dallas Fort Worth area that has solar panels under my name. I just need a idea of what I can do to sue this company.
User's recommendation: Never never never go through these people I feel that they are a fraud
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Granite Bay, California
PUBLIC AWARENESS
I have determined to TAKE CONTROL OF MY MONEY SITUATION BY PAYING THE INTEREST OWED, IN ADDITION TO, SEPARATELY, BUYING DOWN MY PRINCIPAL WITH %$500-$1,000 EACH MONTH.THIS BEATS DOWN THE INTEREST OWED!!THIS IS THE MONEY GAME, TO SKIN THE CAT.
Eddie Richey refused to accept my legitimate HOME WARRANTY POLICY, to cover $31,129 costs for home upgrades.
He told me I'd pay OUT-OF-POCKET or obtain FINANCING. Eddie had me financed by a lending company which is called GOODLEAP LENDERS. It is suspected that money is given or received between DIXIE and GOODLEAP, at the expense of the most creditworthy consumers.
My CREDIT SCORE IS ABOVE 8OO...
The loan was easily made available. Here's the deal>> $31,129 was borrowed at 13% for 15 years...
Payoff is $71,000$$$$
Folks, THIS IS U S U R Y [usury, by law, is WHEN SOMEONE TAKES MUCH MORE FROM YOU THAN WHAT IS OWED$$$$].
In this case, GOODLEAP IS BEING REPAID THE $31borrowed; they, also, are charging an EXTRA $31K PLUS $10 thousand more dollars$$$$
This is 133% of the amount borrowed!!THIS IS HIGHWAY ROBBERY, and sanctioned by our government!!!
At 77 years of age, I have never encountered such a terribke business deal as this. I AM FIGHTING AS A CONSUMER ADVOCATE, to Inspire/Uplift/
Motivate/Educate fellow consumers.
The PEN IS MIGHTIER THAN THE SWORD.
- Loan easily accessible was the hook
- Poorest of customer services violates laws of usury
Preferred solution: To see this company's profits decline
User's recommendation: AVOID BUSINESS ES WITH ARBITRARY CLAUSES
I need to talk to a rep
I am not happy with the product I am paying a lifetime for it is not what I expect I am paying a lot of money for nothing.I have been this about trading to Finance a lawyer so I get from under this company.No one will talk.Bessie Green
Never showed up for my appointments
Im calling so many times and never showed up. Ive made plenty appointments and they scheduled a day with me just to have me leave my work early and they never showed up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA Fake Contract Agreement and reap off.
Goodleap Agent came to my House and decieved us to sign and install Solar Panels and that it was a Federal Gorverment free programs and shall be paid $8055,00 quaterly for going Solar, they went and fortge my signatures and brought panel on my roof. all they told us was nothing but lies .now we started recieving exorbitant bills we can not pay .please I am requesting them to com and remove their Soler Panels and cancel their fake contract Agreement I did not sign.Thank
User's recommendation: No way sir.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot real time procrssing
Need to update your app. Unhappy with answer that it takes a month to update. That is totally not good for customers.
Canceling my subscription. Have a consolidated subscription with RGA
Have a consolidated account with RGA. Point of contact Robert Getmay. Contact number is
904-409-****.
User's recommendation: Good company just need to consolidate my finances.
Tampa, Florida
Your company is screwing me over
Solar Bear installed panels to a fire hazard electrical box. I wasnt informed of the situation and they hooked up the panels to a box that couldnt handle it.
Now I have 4 working outlets, no stove, washer, heat or ac and its 95 degrees. Solar Bear will not help me.
They want $5,000 for a new box. Im still paying for the panels even though they arent working
User's recommendation: Don’t get Solar Bear
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My post is shared TO PREVENT FELLOW CONSUMERS TO HIDDEN PITFALLS OF CONTRACTS WITH ARBITRARY CLAUSES...IT EXPLICITLY SHOWS A VIOLATION OF"THE LAW OF USURY"....and it IS A FIGHT WITH A CORPORATE MONSTER... Whether one agrees ot not is a matter of choice.
THERE ARE ALWAYS CRITICAL OPINIONS FEEDING OFF ANY GIVEN POINTS OF VIEWS...
I AM ADVOCATING FOR CONSUMERS WHO, LIKE ME, MAY HAVE DEALT WITH THESE TYPE VULTUROUS COMPANIES. THE FACTS REMAIN
You screwed yourself by not getting a referral from your home warranty company. And you further screwed yourself by not getting your own financing if your score is indeed that high. You have no one to blame but yourself.
[Guest].... Your opinion is not about ME.
WHAT YOU EXPRESS IS "very similar to GOODLEAP'S CUSTOMER SERVICES VOICES..THIS IS MY FIGHT NOT YOURS..........WE ARE ON DIFFERENT SUDES OF THE TRACK. YOU MAY HAVE A LESSER SCORE THAN MINE AND GET MORE PREFERABLY LOAN TERMS THAN I AM ABLE TO GET. WELL, MANY MORE FACTORS COULD BE LAID OUT.
JUST BY CHANCE, YOU MAY BE CINNECTED TO SUCH A CORPORATE MONSTER OF CAPITALISM. YOUR INFORMATIONS IS RECEIVED AS BEING YOUR OPINION.