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Contact GoodLeap Customer Service

GoodLeap Phone Numbers and Emails

Toll-Free Number:

  • (844) 562-6725
Call customer service
Send Message

Customer Service:

  • (916) 290-9999

Legal:

  • (916) 772-9048 ext 1748

GoodLeap Emails:

Accessibility
UCC-1 or County Fixture Filings
Accounting/ Billing
Complaints/ Feedback
Customer Service
Legal
Privacy Inquiries
Media
casenumbertransfer@goodleap.com
For Government Case Number Transfer Requests
Is this your business?

How to Contact GoodLeap Customer Service?

Most Popular Number:

(844) 562-6725
Total calls: 146 Issues resolved: 10 Last call: Jul 13, 2025
author avatar
PissedConsumer Reporter

GoodLeap offers several contact numbers to assist customers with various inquiries. For instance, if you have any general questions or need information, call GoodLeap phone number at 1-844-562-6725. This toll-free number is available to assist you at any time of the day. If you'd like to speak directly to the company's customer service team, dial 1-916-290-9999. If you call the company for legal troubles, the published number is 1-916-772-9048 ext 1748. Reaching out to one of these numbers will get you the help you need for sustainable home solutions.

You can contact GoodLeap customer service via My Account if you are a registered user. Start by visiting the company's website and sign in. You will see a drop-down menu from which you can click My Account. For a registered user, it's easy to input the login information and navigate to contacting the support team via the GoodLeap account. On the other hand, the new users have to enroll using an account number, an online enrollment code printed on the billing statement, and bank account details to be used for payments. If you browse the website, you can sign in as a guest.

For any concerns related to the company's sustainable home solutions or other services, customers can email the company at their published email addresses. Customers' problems can be resolved via call or by navigating to My Account on the official website. However, there is an option to email GoodLeap customer service if the matter is not urgent. If you have to file any complaint or share your feedback about your experience, the email address is consumercomplaints@goodleap.com. If you have concerns related to your account or any billing issues, it's best to email a separate address, closingcertificates@goodleap.com.

GoodLeap Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • GoodLeap Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call GoodLeap is 8445626725. 79% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as GoodLeap may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.

View full overview ›
PissedConsumer Club

Contact Information

GoodLeap Website:

GoodLeap Help Center:

Corporate Office Address:

GoodLeap, LLC
8781 Sierra College Blvd.
Roseville, California 95661
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm PST

Saturday: 9:00am - 1:00pm PST

More contact details

GoodLeap Rating Based on 8 Reviews

Rating details

2.0
more details
Discounts and Special Offers
Price Affordability
Diversity of Products or Services
Value for money

Rating stats

Rating trend

How Good is GoodLeap's Customer Service?

Titan Jab
Titan Jab
Feels Satisfied | May 16, 2024

Great customer service and very professional

Read full quote
Aishia Obc
Aishia Obc
Feels Satisfied | Apr 04, 2024

Tina was very helpful!

Read full quote
Kiet Zzi
Kiet Zzi
Feels Disappointed | Feb 24, 2024

When I was finally able to get the right contact information, it was fine. Getting that information to begin with was where the issue occurred.

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Hyatt Kmq
Hyatt Kmq
Feels Satisfied | Feb 09, 2024

It was a good experience. My questions were answered. The customer rep was very knowledgeable and friendly.

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Azazel Jsr
Azazel Jsr
Feels Satisfied | Oct 11, 2023

Very much satisfied overall.

Read full quote

Summary of GoodLeap Customer Service Calls

183 TOTAL
CALLS
02:24 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GoodLeap?

Payments and Charges Question:

  • “Make a payment”
  • “Payments”
  • “Billing”

Product/ Service Question:

  • “System not working properly”
  • “I would like my financing paperwork emailed to me”
  • “Leaking roof due to solar panel”

Request for Information Question:

  • “Bank information changed”
  • “Question about signed document”
  • “Discuss a payment”

Account Question:

  • “Login help”
  • “Balance”
  • “See if account has been paid in full”

Employment Question:

  • “Payoff amount”
  • “Pay off”
  • “Finish the damn job”

Return/ Replace Question:

  • “Change payment”
  • “Change payment method”
  • “Windows aren’t correct”

Activation/ Cancellation Question:

  • “Canceling my”

Staff Question:

  • “Need service for ac”

Website/ Application Question:

  • “It's been weeks already,when they will install for hot water,”

Shipping and Delivery Question:

  • “Did not receive a copy of loan agreement”

Other Question:

  • “Moving transferring eguipment”
  • “Talk to some one”
  • “Your company is screwing me over”

Compare GoodLeap Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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